Privacy Policy

1. Introduction

Welcome to Tafheem ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

a. Information You Provide

• Account information (name, email address) when you create an account
• Profile preferences and learning settings
• Feedback, correspondence, and support requests you send to us

b. Information Collected Automatically

• Usage data such as lesson progress, quiz scores, and learning streaks
• Device information (device type, operating system version, app version)
• Log data (access times, pages viewed, crashes and errors)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your learning experience and track your progress
• Send you notifications related to your learning goals
• Respond to your inquiries and support requests
• Analyze usage trends to improve our curriculum and features
• Ensure the security and integrity of the Service

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who help us operate the Service (e.g., hosting, analytics), under strict confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, safety, or property of Tafheem, our users, or the public

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by visiting our account deletion page.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@tafheem.app